Office Administrator – Part Time

Generous salary and Profit Share available.

Role Description

A growing and friendly company based in Southend-on-Sea is seeking a hard-working and enthusiastic individual to add to our current team. You will need to help deliver an outstanding service to our fast-growing customer base and with this varied role, you will need to show flexibility to meet the company’s needs.

The main responsibilities of the role will be as follows:

  • Maintain, update and manage CRM database, advising on recommendations for improvements
  • Account management of allocated accounts
  • To manage the barcode data, investigating anomalies and missing data on a daily basis
  • To assist in the route planning and analysis of allocated accounts
  • Production of service schedules and associated information for allocated accounts
  • Stock control; ensuring stock is monitored and inputted into the system correctly
  • To take leadership and joint responsibility to manage social media platforms to ensure a high online presence; reporting regularly on success and suggesting strategies.
  • Content manage the website, regularly updating content and versions, advising on analytics and improvements to both content and performance
  • Managing the phone lines/emails and dealing with customer queries in a timely manner
  • Helping with daily stock allocation to our CSR’s, if required, and within busy holiday periods
  • Taking notes/minutes during meetings
  • General office administration

Success Measured By:

  • Satisfaction of Office Manager and Directors with support given
  • Achievement of daily reporting
  • Service schedules and WTN planning
  • Reporting of social media and website analytics
  • Measured improvements from recommendations made

Skills & Attributes:

  • Experience with social media and WordPress (basic HTML an advantage)
  • Proven flexibility of being able to adapt and work in varied roles
  • Computer literate – Particularly with Word/Excel and Outlook
  • Good written & spoken English
  • Commitment to hard work and a ‘can-do’ attitude