At Pink Hygiene, we are all about customer service and satisfaction. That is what we do and that is what we are the best at. It is what has allowed the company to enjoy its accelerated growth over the last few years and become to go-to company is the washroom industry for unparalleled service delivery and transparency.
Everything we do, from behind the scenes to the service delivery is done to delight our customers and to consistently meet and exceed their expectations.
It is because of this, we are proud to announce a 98.8% customer retention over the past 4 years on all our independent customers.
Director, Barry Marsham, says; “The results are fantastic and testament to what everyone within the ‘Pink family’ does day in and day out. The facts are clear; we love our customers and our customers love us”.
“The reason we work this way is simple; it is 7 x more expensive to get a new customer that to keep an existing customer. Our customers are and always will be our priority at Pink Hygiene (and we have the best team out there to back it up!)”.
Pink Hygiene now boast an impressive portfolio of clients, servicing some household names and venues and providing an amazing service to all sectors including education, retail, exhibition space and prime office space of all sizes.
Barry continues “All our customers are of the same importance and no matter what size. Every site will get the same consistent service of the highest level with our well-trained and engaging service staff. Everything is scanned with proof of service for every single unit provided”.
With Pink Hygiene donating a percentage of every contract signed to Breast Cancer Now, this near 100% customer retention further adds support and stability to this worthy cause.