Barry Marsham, Director
Barry has worked in the Washroom and Hygiene sector for over 25 years and during that time has been instrumental in delivering sustained success and innovation to the market place. Barry has always believed passionately in the importance of customer service values and has always understood that this is what truly underpins the success of a washroom company.
Barry’s Pink Philosophy:
“Our desire is for Pink Hygiene to be a leading provider of products and services that make washrooms more hygienic and businesses healthier and safer. The company embodies the passion of its owners and partners to do things right, in every aspect of the business. Values of honesty, trust and ownership run through everyone at Pink Hygiene, which in turns helps ensure that we constantly and consistently deliver exceptional service to all customers. We have an excellent provenance with established and knowledgeable leadership and an unmatched guaranteed service and value ethos.’’
Adam Speck, Director
Adam graduated from the University of Leeds achieving a 2:1 in Management and Psychology and for over 16 years has worked within the hygiene and cleaning industry. With previous positions in key senior management roles, to developing and launching new divisions of companies, Adam’s skill sets are strong and diverse. He possesses a strong track record of delivering sustained sales growth and devising strategic and creative solutions to the challenges faced in business today.
Adam’s Pink Philosophy:
“Through our shared knowledge and expertise we deliver a service that is un-paralleled in the market place. We are more than your usual hygiene provider; set up with both the infrastructure and innovation to deliver a truly unique service offering, but with a deep lying fervour to establish a business that has the strongest of ethics at its core. We are intent on making a difference from the outset by investing in technology to guarantee our customers receive a hassle free service. Our Intelligent Servicing provides peace of mind to our customers by making a discreet service more visible. Collectively with our other ‘Pinky’ promises, we truly believe that we can meet our ultimate goal; to provide the best service in our industry.”
Christine Pedersen, Customer Service Representative (CSR)
Christine has an extensive history within customer service, previously working as a service driver within the leisure industry, covering London and the South East. Having worked in her former role for over 23 years, Christine possesses strong relationship building abilities with the confidence to assist with and manage accounts. She also has considerable driving experience which is vital for her role at Pink Hygiene.
Sue White, Customer Service Representative (CSR)
Sue is an experienced CSR having worked in the washroom hygiene sector for many years. With her excellent customer service skills and driving experience, she brings a wealth of knowledge to her role. Sue is a well respected and valuable member of the Pink team.
Michelle Brown, Customer Service Representative (CSR)
Michelle joins the Pink team bringing a wealth of service experience to the company. Having worked in the washroom sector for over 10 years, Michelle will be predominantly responsible for the Northampton, Milton Keynes and Hertfordshire regions and will undoubtedly continue to deliver the excellent all-round customer service and service punctuality that all Pink Hygiene customers have become accustomed to receiving.
Keely Fuller, Customer Service Representative (CSR)
Keely has worked within the washroom service industry for over 18 years and has a proven track record for delighting her customers and delivering exceptional service standards. With a keen eye for detail and a calm and positive outlook, Keely is a perfect fit with the Pink team.
Leah Rose, Customer Service Representative (CSR)
Leah joins Pink Hygiene bringing her strong work ethic and customer centric focus to the team. With several years already in the industry, Leah is always prepared to go the extra mile to please the customer and understands what is required to meet and exceed customer expectations. Covering the London and South-East portfolio, Leah is an excellent addition to the Pink team.
Steve Gilbey Customer Service Representative (CSR)
Steve has been working in the industry as a service operative for over 15 years, he brings to the company a wealth of knowledge, experience and his cheerful personality. He is passionate about continuing to deliver our complete customer care ethos and ensuring that his new customers will always be serviced on time and perfectly managed, Steve is the newest addition to our growing fantastic service team.
Claire Hampshire Customer Service Representative (CSR)
Claire joins our operations team to strengthen the continued growth that we are experiencing with our unrivalled service offering, Claire has previously been in senior roles within the cleaning industry for 15 years. She has experience in large sites and shown a tremendous knowledge of our industry from a third party perspective. Claire has been used to early morning and late nights and has shown that she has never been afraid of hard work. “Claire is looking forward to meeting and delighting our customers with her can do attitude and dedication to customer service”.
Gary Colbourn, Installation Engineer and Relief CSR
Gary brings a wealth of knowledge and experience in the washroom industry and is an excellent addition to the operations team. Working for over a decade in this industry, Gary’s history of installing washroom products and his knowledge of all Pink Hygiene’s geographic coverage, make him an ideal fit for the team. With exceptional customer service skills and always prepared to go the extra mile for the customer, Pink Hygiene’s growing customer base will be in safe hands.
Sophie Stephens, Office Manager
Sophie is a successful Office Manager with a wealth of experience in customer service and administrative roles. With her impressive analysing mindset and exceptional IT skills, she is a key player in the smooth running of the Pink Hygiene Head Office, overseeing the rest of the administration team.
Sally Marsham, Office Administrator
Sally, having worked in both administration and customer service roles in the past, possesses a variety of skills which allows her to excel in her role as administrator. With a keen eye for detail, Sally is a confident, friendly individual who helps to oversee the day to day activities at the Pink Hygiene Head Office.
Abbie Nolan, Office Administrator
Abbie has a strong background in customer service and with her professional attitude and her ability to multi-task, Abbie plays a vital role in the coordination and implementation of the day to day head office activities.
Leah Goodfellow, Customer Support Administrator
Leah brings her wealth of customer service and ‘can-do’ attitude to the Pink Hygiene office team. Having spent many years in a related sector dealing with customers as well dealing with a large operational service team, this experience will prove invaluable to Pink. This skill set is ideally suited to fit into the team as the company continues to grow and we continue to deliver unparalleled service to our customers.
Elaine Carrington, Accounts Administrator
Elaine has a wealth of experience in both customer service and the washroom industry, her calm exterior and ability to work under pressure make her an asset to the Pink Hygiene administration and accounts teams.
Donna Kane, Business Development Administrator
Donna has spent over 16 years working within the washroom and cleaning industries, developing excellent customer service and problem-solving skills along the way. She has in-depth knowledge of how these industries operate and understands the importance of delivering what the customer needs. Donna’s desire for continued development has also seen her accrue several vocational qualifications and has built her knowledge in many aspects concerning Health & Safety legislation.